Privacy and Personal Data Policy
Professor Williams is committed to preserving and safeguarding the privacy of his patients and the security of their personal data. Personal data includes any information which can identify an individual, such as your name or your address and any information which is stored alongside this identifying data. Professor Williams’ named Data Protection Officer is Maria Peace, who can be reached on email clinic@maternalmedicine.london or by post to The Harley Street Centre for Women, 78 Harley Street, London W1G 7HJ.
Our Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit Professor Williams at 78 Harley Street or have a remote consultation. We seek to ensure that your personal data is never abused and that it is safeguarded to every extent possible. We update this policy from time to time so please do review it regularly.
The Data We Collect
In providing our services to you, we may collect and process the following data about you:
Use of Your Personal Data
We will use information about you to enable us to arrange appointments with Professor Williams and/or investigations or treatments to ensure that you are receiving care appropriate to your clinical needs. We will not disclose your personal data without your permission except in exceptional circumstances (i.e. life or death situations), unless we are required to do so by law.
If you have been referred to us for consultation/investigation/treatment by another medical or allied professional, we may disclose details of your investigations/treatment to them where appropriate.
You can ask for some information not to be shared but this may result in the delivery of your care being less efficient. We may share your information with selected third parties including clinical facilities. We will share information about your treatment with your insurance company only after you have given written permission for this.
When patients register with us, they are given the option of encrypted email correspondence. If they choose to receive unencrypted correspondence, we ask that they acknowledge that the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the absolute security of data that you send us electronically, so sending such information is done entirely at your own risk.
Disclosing Your Personal Data
We will NEVER disclose your personal data or medical records to any other party unless you have given us written or verbal consent to do so (for an onward referral for medical investigations for example), or in the circumstances detailed below:
Storing Your Personal Data
Your personal details, clinic letters and results are stored in a web-based practice management system called Cliniko, which has comprehensive security features.
Access to Personal Data
Under the GDPR legislation you have a number of rights with regard to how your personal data is handled. You have the right to request a copy of the information that we hold about you. If you would like a copy of some, or all, of your personal information, or if you want us to delete your records completely, please email Maria Peace on clinic@maternalmedicine.london or write to us at the following address: The Harley Street Centre for Women, 78 Harley Street, London W1G 7HJ.
If your personal details change, or it comes to your attention that the information we hold about you is inaccurate in any way please let us know and we will make the appropriate corrections.
If you have concerns about the way in which we have handled your data please contact Maria Peace on clinic@maternalmedicine.london If you are not satisfied with our response to any complaint you may have made, you can complain directly to the Information Commissioner’s Office at: https://ico.org.uk/concerns/.
Professor Williams is committed to preserving and safeguarding the privacy of his patients and the security of their personal data. Personal data includes any information which can identify an individual, such as your name or your address and any information which is stored alongside this identifying data. Professor Williams’ named Data Protection Officer is Maria Peace, who can be reached on email clinic@maternalmedicine.london or by post to The Harley Street Centre for Women, 78 Harley Street, London W1G 7HJ.
Our Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit Professor Williams at 78 Harley Street or have a remote consultation. We seek to ensure that your personal data is never abused and that it is safeguarded to every extent possible. We update this policy from time to time so please do review it regularly.
The Data We Collect
In providing our services to you, we may collect and process the following data about you:
- Data provided voluntarily to us by you. For example, when you first register or make a payment.
- Data that you provide when you communicate with us by any means.
- Data provided by insurance companies, embassies or other parties involved with providing payment on your behalf.
- Data provided directly by third parties such as a GP or specialist who holds past medical records of interest to us.
Use of Your Personal Data
We will use information about you to enable us to arrange appointments with Professor Williams and/or investigations or treatments to ensure that you are receiving care appropriate to your clinical needs. We will not disclose your personal data without your permission except in exceptional circumstances (i.e. life or death situations), unless we are required to do so by law.
If you have been referred to us for consultation/investigation/treatment by another medical or allied professional, we may disclose details of your investigations/treatment to them where appropriate.
You can ask for some information not to be shared but this may result in the delivery of your care being less efficient. We may share your information with selected third parties including clinical facilities. We will share information about your treatment with your insurance company only after you have given written permission for this.
When patients register with us, they are given the option of encrypted email correspondence. If they choose to receive unencrypted correspondence, we ask that they acknowledge that the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the absolute security of data that you send us electronically, so sending such information is done entirely at your own risk.
Disclosing Your Personal Data
We will NEVER disclose your personal data or medical records to any other party unless you have given us written or verbal consent to do so (for an onward referral for medical investigations for example), or in the circumstances detailed below:
- In the event that we sell any or all of our business, we may disclose data to a buyer under the terms of an appropriate Confidentiality Agreement.
- When we are legally required by law to disclose your personal information to a regulatory body or legal authority.
Storing Your Personal Data
Your personal details, clinic letters and results are stored in a web-based practice management system called Cliniko, which has comprehensive security features.
Access to Personal Data
Under the GDPR legislation you have a number of rights with regard to how your personal data is handled. You have the right to request a copy of the information that we hold about you. If you would like a copy of some, or all, of your personal information, or if you want us to delete your records completely, please email Maria Peace on clinic@maternalmedicine.london or write to us at the following address: The Harley Street Centre for Women, 78 Harley Street, London W1G 7HJ.
If your personal details change, or it comes to your attention that the information we hold about you is inaccurate in any way please let us know and we will make the appropriate corrections.
If you have concerns about the way in which we have handled your data please contact Maria Peace on clinic@maternalmedicine.london If you are not satisfied with our response to any complaint you may have made, you can complain directly to the Information Commissioner’s Office at: https://ico.org.uk/concerns/.